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BOOK WITH CONFIDENCE

            
We are a member of ABTA which means you have the benefit of ABTA's assistance and Code of Conduct. Many of the travel arrangements that we sell are protected in case of the financial failure of the travel company. Please ask us about the protection that applies to your booking.
                     
We are also ATOL holder (6743), the flight inclusive package arrangements shown are ATOL Protected by the Civil Aviation Authority.
            
ace membership ensures you are provided with the best levels of training and customer service.


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Eligibility rules differ for each supplier, the rules below are general guidelines only. When using our online booking process, all eligibility requirements will be displayed prior to selecting your holiday.

AIRLINE & AFFILIATED STAFF OF:

  • Current and retired employees of passenger airlines.

  • Cargo airline employees.

  • Immediate family members (spouse, parents and parents in law, dependent children) of current / retired employees travelling with or without the staff member.

  • Friends sharing a room with current / retired employees of passenger airlines and Cargo airline employees.


AIRPORT & AFFILIATED EMPLOYERS OF:

  • Air Traffic Controllers.

  • Customs & immigrations.

  • Ground maintenance.

  • Airport Authorities, i.e. BAA.

  • Airport handling.

  • International Air Transport Association (IATA).

  • Airfreight companies (IATA only).

  • Immediate family members (spouse, parents and parents in law, dependant children) of current employees travelling with or without the staff member.

PERMANENT STAFF SELLING, MARKETING OR PROMOTING TRAVEL & AFFILIATED EMPLOYEES OF:

  • Cruise line employees.

  • Ferry company employees.

  • Bonded multiples / independent travel agents (ABTA, ATOL, IATA, TTA, CAA, Global Travel).

  • Unbonded travel agents.

  • Retired employees of Thomas Cook.

  • Bonded and unbonded tour operators.

  • GDS (Amadeus, Galileo, Sabre, Worldspan).

  • Car hire companies.

  • Tourist boards.

  • Destination management & representation.

  • Reservation companies.

  • Tour operators (BITOA).

  • Hotel companies.

  • Foreign exchange (counter staff only).

  • Immediate family members (spouse, parents and parents in law, dependant children) of current employees travelling with and or without the staff member.